State Farm® Insurance Agent Kevin Luong
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Matthew Pena
November 6, 2024
5
out of
5
rating by Matthew Pena
"These guys are awesome plain and simple. Barri is always helping me out and is such a great person to talk to about insurance. Everyone is helpful here and this is a great agency to check out for insurance."
We responded:
"Matthew, thank you for your fantastic review! I'm glad to hear that Barri has been such a great help and that you find our team supportive. We strive to provide excellent service, and it's wonderful to know you had a positive experience with us. If you ever need anything else, don't hesitate to reach out. - Kevin Luong - State Farm Insurance Agent, Houston, TX"
carlos ostorga
October 3, 2024
5
out of
5
rating by carlos ostorga
"Steve great service. Come and get your quote here. You won’t regret it. Excellent service.!!"
We responded:
"Carlos, thank you for your fantastic review! I'm glad to hear that Steve provided you with excellent service and that you're happy with your quote. We appreciate your recommendation and look forward to assisting you with any future needs. - Kevin Luong - State Farm Insurance Agent, Houston, TX"
TAD Habebo
September 25, 2024
5
out of
5
rating by TAD Habebo
"One of the best agent has ever had with a great energy and positive attitude told us to other people to help in the very productive and his job. He convinced me he didn’t take me too long to say yes to get the insurance to be finalized. that’s what I like, thank you Nick ."
We responded:
"Thank you for your fantastic review! I'm happy to hear that Nick's energy and positive attitude made your experience so productive and enjoyable. It's great that he was able to assist you efficiently and finalize your insurance quickly. We appreciate your recommendation and are always here to help with any future needs. - Kevin Luong - State Farm Insurance Agent, Houston, TX"
Marisol Moreno
September 12, 2024
5
out of
5
rating by Marisol Moreno
"Barri Bonner helped me out with great Insurance coverage. He was very friendly and he went above Be and beyond with answering all my questions."
We responded:
"Marisol, thank you for your wonderful review! I'm glad to hear that Barri provided you with excellent insurance coverage and answered all your questions. We appreciate your feedback and are grateful to have Barri on our team. If you need any further assistance, feel free to reach out anytime. - Kevin Luong - State Farm Insurance Agent, Houston, TX"
Cyrus Wirls
September 3, 2024
5
out of
5
rating by Cyrus Wirls
"I have had such a great experience with Barri Bonner. He called me when I was looking for car insurance. I never like getting telemarketing calls and was not planning to choose a company by phone, but he was so genuinely friendly and helpful that I ended up going with State Farm just because of his customer service. He also got me a much better deal than anything I could find online. I am now cancelling my service only because I’m leaving the country and won’t be driving for a year, and when I called to cancel I just so happened to get Barri again. He remembered me after a year! And he was just as friendly in helping me stop my coverage as he was in helping me sign up. I felt compelled to leave him a good review. I think he deserves a promotion or raise and will serve any company well from a leadership position and person-facing position."
We responded:
"Cyrus, thank you for sharing your experience with Barri. I'm glad to hear that his friendly and helpful service made such a positive impact on your decision to choose State Farm. It's wonderful that he was able to provide you with a better deal and remembered you after a year. We appreciate your kind words and will certainly recognize Barri for his excellent customer service. If you ever need assistance in the future, don't hesitate to reach out. Safe travels! - Kevin Luong - State Farm Insurance Agent, Houston, TX"
Denis C
August 9, 2024
5
out of
5
rating by Denis C
"Steve helped me alot by getting the best for my insurance. Really thankful for all your help steve A+++ service"
We responded:
"Hey Denis, Thanks a lot for the awesome review! I'm really happy Steve could help you get the best insurance. Your appreciation means a lot to us! If you need anything else, feel free to reach out anytime. - Kevin Luong - State Farm Insurance Agent, Houston, TX"
inez vargas
August 6, 2024
5
out of
5
rating by inez vargas
"Great experience. Very helpful. Thanks Barri. Excellent job."
We responded:
"Hi Inez! Thanks for the awesome review! I'm so glad you had a great experience with Barri. She does an excellent job! If you need anything else, feel free to reach out. - Kevin Luong - State Farm Insurance Agent, Houston, TX"
Zanquess Cavett
August 5, 2024
5
out of
5
rating by Zanquess Cavett
"Barri was such a great help, very consistent and considerate of my time. He found me a great rate and was so sweet. Thank youuuu Barri <3"
We responded:
"Hey Zanquess! Thanks a ton for your awesome review! I'm so glad Barri could help you out and find a great rate. We really appreciate your kind words and are always here if you need anything else! - Kevin Luong - State Farm Insurance Agent, Houston, TX"
Daniel Bravo
July 31, 2024
5
out of
5
rating by Daniel Bravo
"Very helpful in making changes to our policy."
We responded:
"Hey Daniel, thanks a lot for your awesome review! I'm glad we could help you make changes to your policy. If you need anything else, feel free to reach out anytime! - Kevin Luong - State Farm Insurance Agent, Houston, TX"
Rich Kight
July 31, 2024
5
out of
5
rating by Rich Kight
"Thank you again Steve for great customer service and good quote👍"
We responded:
"Hey Rich! Thanks a lot for the awesome review! We're really happy Steve could provide you with great customer service and a good quote. If you need anything else, feel free to reach out anytime! - Kevin Luong - State Farm Insurance Agent, Houston, TX"
ellen gallagher
July 26, 2024
5
out of
5
rating by ellen gallagher
"Barri went above and beyond the call in researching and offering my family comprehensive insurance policies. He is a model of professionalism. He validates the motto, “here to help life go right,” and we look forward to having him as our agent in the Lone Star State!!! Thanks and praise!"
We responded:
"Hi Ellen, thanks so much for your wonderful review! I'm really happy to hear that Barri went above and beyond in helping your family with comprehensive insurance policies. He truly embodies our motto, “here to help life go right.” We're grateful to have him on our team and look forward to continuing to serve you! If you ever need anything else, don't hesitate to reach out. - Kevin Luong - State Farm Insurance Agent, Houston, TX"
Srinivas Nune
July 25, 2024
5
out of
5
rating by Srinivas Nune
"Barri Bonner provided exceptional service during our recent interaction regarding my insurance needs. He demonstrated deep knowledge, communicated effectively, and resolved my policy issue quickly. His professionalism and commitment to customer satisfaction were impressive. I highly recommend Barri for his expertise and excellent service. Thank you, Barri!"
We responded:
"Hey Srinivas, Thanks a ton for your review! I'm really happy to hear that Barri provided exceptional service and resolved your policy issue quickly. His deep knowledge and effective communication are truly valuable to our team. If you need any further assistance, we're here for you! - Kevin Luong - State Farm Insurance Agent, Houston, TX"
Thanh Nguyen
July 24, 2024
5
out of
5
rating by Thanh Nguyen
"Barri ,great job of helping me thanks"
We responded:
"Hey Thanh, thanks a lot for the awesome review! I'm so happy Barri could help you out. If you need anything else, we're here for you! - Kevin Luong - State Farm Insurance Agent, Houston, TX"
Melecia Bailey
July 23, 2024
5
out of
5
rating by Melecia Bailey
"I was really impressed with the help I received to get automobile insurance! Steve really did an exceptional job answering all of my questions and getting me enrolled with State Farm!"
We responded:
"Hey Melecia! I'm so glad to hear that Steve was able to help you with your auto insurance and answer all your questions! We're grateful to have him on our team. If you need anything else, feel free to reach out anytime. Thanks for the awesome review! - Kevin Luong - State Farm Insurance Agent, Houston, TX"
Zedrick Buhay
May 6, 2024
5
out of
5
rating by Zedrick Buhay
"It was great working with Kevin and his team. They were very responsive and were able to cut my premiums to a much more reasonable rate with similar coverages. Barri also went above and beyond to assist me with getting info for other insurance matters."
We responded:
"Zedrick, we thank you for leaving us a review! Nothing matters more to our office than providing the right insurance coverage for our customers’ needs, and we are happy that you are satisfied with your experience. We value you for letting us be your good neighbor!"
fortunato tovar
April 9, 2024
5
out of
5
rating by fortunato tovar
"After working with a smaller insurance agency thinking that I was going to get a more affordable rate only to realize the only thing that was less was the service and professionalism I decided to go with State Farm who I have had in the past. The cost was same if not a bit cheaper with State Farm, but what had been leaps and bounds above the smaller agency and even the previous State Farm Agent I had in the past is that with this office I really do feel the difference! They truly are living the slogan of “Like a good neighbor, State Farm is there” because they really have been there right out the gate. Thank you Kevin, and Barri, you guys have been the BEST!"
We responded:
"Fortunato, thank you so much for taking the time to share your experience! We're thrilled to hear that you've found our service and professionalism to be a significant improvement over your previous insurance agency. At our office, we strive to embody the ethos of being a reliable neighbor, and it's incredibly rewarding to know that we've been able to make a positive impact right from the start. Both Barri and I are truly grateful for your kind words and for choosing our State Farm office for your insurance needs once again. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help! -Kevin Luong - State Farm Insurance Agent"
Esperanza Diaz
April 5, 2024
5
out of
5
rating by Esperanza Diaz
"I am extremely happy with my experience at this company, very smooth and straightforward service. My representative was Steve Gutierrez and he was very sincere, knowledgeable and helpful with any questions I had. He took the time to breakdown parts of my policy I was confused with and saved me more money than my initial quote!! His customer service was exceptional and I truly appreciate his help! I know I am in good hands at this company because of how easy and fast the process has been. I truly appreciate it!"
We responded:
"Esperanza Diaz, your detailed feedback is truly appreciated! I'm thrilled to hear that Steve provided you with exceptional service, explained your policy thoroughly, and saved you money. We're here for you whenever you need assistance or have questions. Thank you for choosing us! Kevin Luong - State Farm Insurance Agent, Houston, TX"
Michael Torres
March 12, 2024
5
out of
5
rating by Michael Torres
"My account manager Barri Bonner was absolutely awesome. Very transparent, responsive and knowledgeable in proving me all of the details that I needed. As a first time driver and the first time having insurance I had the utmost confidence working with Barri. Thank you!!"
We responded:
"Michael, we are thrilled to hear about your positive experience with Barri! We are delighted that Barri provided you with transparent, responsive, and knowledgeable service, especially as a first-time driver navigating insurance for the first time. Thank you for choosing our team to assist you, and we look forward to continuing to provide excellent service for all your insurance needs. - Kevin Luong - State Farm Insurance Agent, Houston, TX"
Devin Heath
March 8, 2024
5
out of
5
rating by Devin Heath
"Pretty good rates, other places want to charge me $200-$300/month, Kevin got me down to $120"
We responded:
"It was a pleasure to work with you, Devin! 'm glad I could assist in finding a more budget-friendly rate for your insurance policy. If you have any further questions or need assistance, feel free to reach out anytime. - Kevin Luong - State Farm Insurance Agent, Houston, TX"
Dinora Esquivel
March 7, 2024
5
out of
5
rating by Dinora Esquivel
"Very pleased with the exceptional customer service received from Steve Gutierrez. He was very patient, friendly and knowledgeable. I was able to get a good quote and happy to now be a State Farm customer. I know I can contact Steve and he will gladly help and answer any questions I might have. Totally recommend to get in touch with Steve."
We responded:
"Thank you for sharing your experience with us, Dinora! We're glad to hear that Steve provided you with exceptional customer service, showcasing patience, friendliness, and knowledge throughout your interaction. It's wonderful to have you as a Kevin Luong State Farm customer, and we're committed to being there for you whenever you need assistance or have questions. Your recommendation means a lot, and we look forward to serving you further. - Kevin Luong - State Farm Insurance Agent, Houston, TX"
Ben Singh
February 21, 2024
5
out of
5
rating by Ben Singh
"My fiancé and I just got a new car and we are so happy we went with State Farm for our insurance. Brandon helped us get started. He was patient, resourceful, and answered all of our questions in a very timely manner. I highly recommend!!"
We responded:
"Ben, we’re glad to hear how Brandon was able to help you with you and your fiancé's auto insurance needs! He is a key part of our team, and we value your feedback on how well he was able to assist you. Thank you for choosing us as your coverage provider!"
Emille Benavides
February 21, 2024
5
out of
5
rating by Emille Benavides
"Spoke with Drew over the phone and he was so nice and helpful! He took the time to make sure all my questions were answered, would recommend him to anyone looking for insurance!"
We responded:
"Emille, thank you! Your positive feedback means a lot to us. Drew is a fantastic asset to our team, and we’re glad he was able to deliver for your insurance needs."
LEAH LIVINGSTON
January 13, 2024
5
out of
5
rating by LEAH LIVINGSTON
"Barri was great! Very helpful and attentive to my every question and concern."
We responded:
"Leah, thank you for the shoutout for Barri! Our office loves being your good neighbor."
Callmejb B
October 31, 2023
5
out of
5
rating by Callmejb B
"Barri Bonner helped me with my auto insurance and was very patient. Thank you again Bari for your help"
We responded:
"Thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Barri cares a lot about our customers."
Noel Ligon
October 5, 2023
5
out of
5
rating by Noel Ligon
"Very pleased with my experience and service from State Farm, specifically working with, Barri. His service is exceptional! Along with the service, I was able to find an affordable rate through his office and happy to be doing business with State Farm. Thank you Barri!"
We responded:
"Thanks for the kind words, Noel! We’re happy to hear Barri was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"