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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Braulio Alvarado

Braulio Alvarado

March 31, 2026

5  out of  5
rating by Braulio Alvarado
"I switched to State Farm three months ago and don’t regret it. Rosa not only helped me save money but also helped me get more coverage. She took the time to explain each detail and answered any question I had. Which made the transition very smoothly and painless. Thank you Rosa for time and efforts. Highly recommend."
We responded:
"Thank you for your review, Braulio! I'm glad you found the transition to State Farm smooth and beneficial. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Daniela Ubaldo

March 30, 2026

5  out of  5
rating by Daniela Ubaldo
"I had a great experience working with Rosa Castañeda at State Farm. She was extremely knowledgeable, patient and took the time to explain all my coverage options in a way that was easy to understand. Rosa made the entire process smooth and stress free. Her customer service is outstanding and I truly felt like she had my best interests in mind. Highly recommend her to anyone looking for reliable insurance support!"
We responded:
"Thank you, Daniela, for sharing your experience! I'm glad to hear that our team provided knowledgeable and patient service. It's wonderful to know the process was smooth and stress-free for you. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out!"
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amy sepulveda

February 27, 2026

5  out of  5
rating by amy sepulveda
"This is the ONLY place you should get your insurance. Rosa is extremely patient & has always been very helpful. The best part is they have great pricing"
We responded:
"Thank you so much, Amy! I'm glad to hear that you've found our team patient and helpful with your insurance needs. It's wonderful to know you're happy with our pricing too. If there's anything else we can assist you with, just let us know!"
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sam c

February 27, 2026

5  out of  5
rating by sam c
"Rosa is great! She was patient and answered all my questions with ease"
We responded:
"Thank you, Sam! I'm glad you received such helpful service. We appreciate your feedback and are always here to assist with any questions you might have in the future. Let us know if there's anything else we can do for you!"
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John Pinto

February 25, 2026

5  out of  5
rating by John Pinto
"Highly recommend this office for anyone with their insurance needs. Kevin helped me out with my personal insurance policies including my life insurance. Grate rates but even better service!"
We responded:
"Thank you, John! I'm happy to hear that I was able to assist you with your insurance needs and provide great service. We appreciate your recommendation and are here for any future insurance questions or needs you may have. Let us know if there's anything else we can do for you!"
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leila brooks

December 22, 2025

5  out of  5
rating by leila brooks
"Barri was informative and friendly."
We responded:
"Thank you, Leila! I'm happy to hear that Barri was both informative and friendly during your experience. Our team is committed to providing excellent service. If you have any more questions or need assistance, feel free to reach out!"
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katty torrez

December 12, 2025

5  out of  5
rating by katty torrez
"Barri Bonner is Great at his job does all the research to get you the best deal was going for auto insurance left the phone call with auto and home insurance all better rates and quotes than any other provide thank you Barri!"
We responded:
"Thank you, Katty! I'm happy to hear that Barri provided you with such excellent service and helped you find great rates for insurance. Our team is dedicated to offering the best options for our customers. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Amber Tindell

November 8, 2025

5  out of  5
rating by Amber Tindell
"Barri was amazing!!! He was friendly, personable and knew exactly what I was looking for in car insurance!! Not to mention he saved me a bunch of money! 😉 My Fiance is even switching to State Farm now!!! Even on a Saturday he took the time to call me and answer every question!! He definitely made our weekend!! Thanks again Barri!! You are awesome!!!"
We responded:
"Amber, thank you for your fantastic feedback! I'm so happy to hear that Barri provided you with such a positive experience and helped you find the right insurance. It's great to know he made a difference for you and your fiancé, even taking the time on a Saturday! We appreciate your trust in us and are here for any future questions or needs. Enjoy your weekend!"
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Lake Olympia Dental

November 7, 2025

5  out of  5
rating by Lake Olympia Dental
"Great experience in getting help on the right track for our business insurances."
We responded:
"Thank you for sharing this! I'm happy to know that you had a great experience with us in finding the right solutions for your business insurance needs. If there's anything else we can assist you with, feel free to reach out anytime. Thanks for choosing us!"
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James Dinh

November 7, 2025

5  out of  5
rating by James Dinh
"Excellent service and helped me a lot on my first claim to go smoothly."
We responded:
"Thank you, James! I'm happy to know that your first claim went smoothly with our help. Our team is always here to make the process as easy as possible for you. Let us know if there's anything else we can assist with!"
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Denise Seno

October 27, 2025

5  out of  5
rating by Denise Seno
"Brandon set me up for a cheap car insurance policy matching what I had at a competitor. I would highly recommend to everybody, his customer service is 10/10!!!"
We responded:
"Thank you, Denise! I'm happy to hear that Brandon was able to assist you with an insurance policy that meets your needs. We appreciate your recommendation and are committed to providing excellent customer service. If you have any questions or need further assistance, feel free to reach out!"
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Geminis Luna

October 6, 2025

5  out of  5
rating by Geminis Luna
"Barrí was wonderful to work with! Made my experience so much easier! I was really dreading switching over my insurance but he made it swiftly and painless. Thank you so much for everything!"
We responded:
"Geminis Luna, thank you for your kind words! I'm happy to hear that Barrí made your transition smooth and stress-free. We appreciate your trust in us and are here for any future insurance needs. Let us know if there's anything else we can do for you!"
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Demont & Ann Foster

September 18, 2025

5  out of  5
rating by Demont & Ann Foster
"I had an excellent experience working with Steve at State Farm. Not only did he save me money—over $100—but he also took the time to thoroughly explain my policy, making sure I understood all of my options. His customer service was outstanding; he was patient, attentive, and genuinely focused on helping me get the best coverage for my needs. Steve went above and beyond to make the process simple and stress-free, and I really appreciate the effort he put into making sure I was taken care of. I highly recommend him for anyone looking for great service and real savings."
We responded:
"Thank you, Demont & Ann, for sharing your experience! I'm happy to hear that Steve provided such attentive and helpful service, ensuring you understood your policy and found the best coverage. It's great to know he made the process easy and stress-free for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Stephanie S

September 2, 2025

5  out of  5
rating by Stephanie S
"Barri was professional and Pleasants to do business with I will be referring him to family and friends"
We responded:
"Hey, Stephanie! Thanks so much for sharing that Barri was professional and pleasant to work with. We are glad your experience with homeowners, property, and vehicle insurance was positive. We appreciate your referrals and your support means a lot to us."
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Bob

August 28, 2025

5  out of  5
rating by Bob
"Im really happy to be a Kevin Luong state Farm member. Very professional with great customer service. Im telling all my friends and family to give him a chance to save them lots of $$$."
We responded:
"Thank you, Bob! I'm glad to hear you're satisfied with the service and professionalism from our team. We appreciate your recommendations to friends and family! If you ever need anything, feel free to reach out."
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Lyn

August 21, 2025

5  out of  5
rating by Lyn
"Barri was absolutely amazing helping me with my car insurance questions being that I’m fairly new to this entire process. Super patient, broke everything down so it actually made sense, and didn’t rush me at all. He actually made getting insurance feel simple! Honestly, by far, one of the best customer service experiences I’ve had in a long time. Thanks, Barri!"
We responded:
"Thank you for your review, Lyn! I'm so happy to hear that Barri provided such excellent assistance with your insurance questions. It's wonderful to know that he made the process simple and stress-free for you. We appreciate your kind words and are here if you need anything else!"
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Muhammad Junaid

August 14, 2025

5  out of  5
rating by Muhammad Junaid
"Great customer service by Rosa Castaneda she save 78$ on my monthly bill she is very helpful and guide you properly i will go soon to see her office and thanks for her everything she did She is very expert and professional see you soon Rosa"
We responded:
"Thank you, Muhammad Junaid, for your wonderful feedback! I'm glad to hear that Rosa provided such helpful service and was able to assist you with your monthly bill. We appreciate your kind words about her expertise and professionalism. Feel free to visit us anytime; we're here to help with any of your insurance needs. Thanks for choosing us!"
Profile photo of Gordon Chen

Gordon Chen

August 7, 2025

5  out of  5
rating by Gordon Chen
"Brandon Yu the State Farm agent who walked me through the auto insurance process was very helpful! Very patient and I'm glad that he was able to help me secure my auto and life insurance!"
We responded:
"Thank you for your review, Gordon! I'm happy to hear that Brandon was able to assist you with your insurance needs. We appreciate your trust in us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Donald Tran

Donald Tran

August 6, 2025

5  out of  5
rating by Donald Tran
"Highly recommend this office. Kevin took his time and worked around my busy day to answer all my questions about the quotes and breaking down my coverages. Got me a really competitive rate with my car and home insurance. I had a bad experience with my prior company from hurricane beryl and they didn’t setup my home policy for my new house correctly and got declined for my claim. This office really broke down why their policies are the best! Thank you Kevin!"
We responded:
"Thank you, Donald! I'm happy to hear that we were able to assist you with your insurance needs and provide clarity on your coverages. It's great to know that you found our rates competitive and that we could offer a better experience than your previous company. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Fredrick Ward

Fredrick Ward

August 5, 2025

5  out of  5
rating by Fredrick Ward
"I had the best experience with Ms.Rosa very professional and knowledgeable."
We responded:
"Thank you, Fredrick! I'm happy to hear about your positive experience with Rosa. Her professionalism and knowledge are truly valued in our office. If you have any more questions or need assistance, feel free to reach out anytime!"
Profile photo of Hannah Breaux

Hannah Breaux

July 31, 2025

5  out of  5
rating by Hannah Breaux
"Great experience working with agents at this office! All were very responsive and knowledgeable."
We responded:
"Thank you, Hannah! I'm happy you had a great experience with our team. We pride ourselves on being responsive and knowledgeable. Let us know if there's anything else we can assist you with!"
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Billy Ea

July 29, 2025

5  out of  5
rating by Billy Ea
"Kevin’s great. The rep Barri Bonner was awesome to work. Would recommend 👍🏽"
We responded:
"Thank you for your review, Billy! I'm happy to hear that you had a great experience with Barri. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Jerry Monte

July 28, 2025

5  out of  5
rating by Jerry Monte
"Great job Barri!"
We responded:
"Thank you for your review, Jerry! I'm happy to hear that Barri provided you with excellent service. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Jose Lopez

Jose Lopez

July 25, 2025

5  out of  5
rating by Jose Lopez
"Kevin Luong awesome agent, help me get out get the best car insurance will be highly recommend to do it with him!"
We responded:
"Thank you for your review, Jose! I'm happy to hear that you had a great experience with our office and that he was able to assist you in finding the best insurance. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Lonnie Brown

July 24, 2025

5  out of  5
rating by Lonnie Brown
"Steve was great walked me through my entire renters and auto policy step by step!"
We responded:
"Lonnie, thank you for your review! I'm happy to hear that Steve was able to guide you through your policy so thoroughly. Our team is dedicated to providing clear and helpful service. If you have any more questions or need further assistance, feel free to reach out anytime!"